How do I contact Messenger support?
How do I report a problem with the Messenger app?
- From Chats, tap your profile picture in the top left corner.
- Scroll to the bottom of the page and tap Report Technical Problem.
- Describe the problem in the text box, including the steps you took to encounter the issue.
- Tap Send.
How do I recover my Messenger account?
How can I access my old messenger account?
- Enter the email id or number into the Find your account box and click Search.
- Choose the any recovery option and click continue. Enter the verification code and click continue.
How do I report a problem on Messenger?
Step 1: At first you need to open your Messenger app. Step 2: Now from Chats, tap your profile picture in the top left corner. Step 3: On the new page you need to scroll down and tap Report a Problem. Step 4: Here you need to select the type of problem you’re seeing.
How do I find Facebook support messages?
You must be logged in to your personal Facebook account to access your Support Inbox.
- Click on the arrow symbol at the top right of your Facebook home screen. Click Support Inbox.
- The Support Inbox lets you view a history of your reported items. You can right-click the item type (comment, share, photo, etc.)
Why can’t I get into my Messenger account?
If you’re having trouble logging into Messenger, please make sure that you have the most up-to-date version of the Messenger app installed. To do this, go to your phone or tablet’s app store (example: Apple App Store, Google Play Store) and download any updates.
Why is my Facebook Messenger not working?
I’m having trouble updating my Messenger for Android app. Delete data to make more space on your phone. Uninstall and reinstall your Messenger app from the Google Play Store. Update your Google Play Store app. Log out of your Google account on your device and then log in again.
How do I send Facebook support a message?
[email protected] – This is a very basis support email and you should be very, very detailed about your issue if you use this general email address.
How do I send a message to Facebook support inbox?
On the desktop site, look up at the top right corner of the screen. There, you’ll see a downward-facing arrow — click it and select “Help & support” from the dropdown menu. From there, you can select “Help Centre,” “Support Inbox,” or “Report a problem.”
Why is my Messenger suddenly not working?
If you are wondering why Messenger chat heads are not working on Android devices, this could be a result of DND Mode. To turn it off, here’s what you need to do. Swipe down from your screen to open the Notification Center. If the DND toggle is on (usually in blue), tap on it to turn it off.