How do I make an Optus insurance claim?
To make a claim with Optus Device Protect insurance you can:
- Lodge your claim online; or.
- Contact us on 1800 501 971 and select option 1 (Mon-Fri 8am-6pm; Sat 9am-6pm; Sun 10am-6pm; all times AEST)
How do I use Optus insurance?
To help us assess your claim and make the process as smooth as possible, here is what you need to know and provide:
- By calling Optus Customer Service 133 937.
- On your original packaging/proof of purchase.
- On the device itself – this is often on the back of the phone or under the battery.
How do you check my phone is insured?
Call: For mobile phone insurance: 333 from a Three phone, or 0333 338 1001 from any other phone. For tablets and Mobile Broadband: 500 free from a Three phone, or 0333 338 1003 from any other phone.
What happens if you lose your phone on Optus plan?
If your mobile device is lost/stolen, we will give you the option of blocking the IMEI, (which prevents another SIM card being used in your cellular device. IMEI block will bar call/SMS and data from your handset/tablet device. This block applies to all carriers and is at no cost to consumers).
How do I make a claim on my insurance phone?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter contact your insurance provider to proceed with a claim.
What does insurance on a phone cover?
What does cell phone insurance cover? Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
Can I get phone insurance through my bank?
You may be able to get basic mobile phone insurance as part of a package bundle when you take out a current account or home insurance policy. At HSBC, you can include mobile phone cover as part of our multi-cover policy, Select and Cover. Available exclusively to HSBC UK customers.
How do I find out if my phone is insured on O2?
Just call O2 customer services on 202 free from your O2 mobile or 03448090202 (uk standard rate). You may be asked to fill out a claim form. O2 Insure is underwritten by Telefónica Insurance UK Branch, 260 Bath Road, Slough, Berkshire, SL1 4DX, registered in UK No. FC029774, whose main business is general insurance.
Is a lost phone covered by insurance?
Similar to a warranty, cell phone insurance covers electrical and mechanical failures – but that’s where the similarities end. Cell phone insurance also covers if your phone is lost, stolen or damaged — even liquid damage.
What if I found my lost phone after insurance claim?
KEY TAKEAWAYS: Most cell phone insurance plans allow for canceling claims, but only within certain timeframes. Reach out to your provider as soon as possible after finding your phone. Make sure you understand your insurance policy before contacting the provider.
Who is Optus Insurance Services Pty Limited?
Company Description: OPTUS INSURANCE SERVICES PTY LIMITED is located in Macquarie Park, NEW SOUTH WALES, Australia and is part of the Other Telecommunications Industry. OPTUS INSURANCE SERVICES PTY LIMITED has 9,014 total employees across all of its locations and generates $65.95 million in sales (USD). (Employees figure is estimated).
How do I contact Optus customer service?
Contact us – Optus If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options
Where is Optus located in Australia?
Optus’s headquarters are located at Macquarie Park, Sydney, New South Wales, Australia How to pay your bills with Optus Optus offers many ways to pay your bills, including via their app, text, BPAY, online, and by phone. Optus online and on social media
How do I get help with my Optus Bill?
What do you need help with? Check out the My Optus app to monitor your usage, check and pay your bills, message us for 24/7 support and more. Manage all your services easily with My Account. View your bills, check your usage, update your settings and so much more.