How do I email Virgin Media?
How to send an email from your Virgin Media email account
- Enter your My Virgin Media sign in details at mail2.virginmedia.com and go to Compose.
- Type your message.
- Give your email a title in the ‘Subject:’ box.
Does Virgin have an email address?
Virgin Media does not have a customer service email address. The [email protected] and [email protected] addresses have been discontinued, and any emails sent will bounce back.
How do I contact Virgin Media UK?
Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm.
Does Virgin Media have a live chat option?
How to contact Virgin Media via Live Chat or messenger. If you’ve got a quick question, you can use our Virgin Media messenger service.
How do I contact Virgin customer services?
Or Call/Text/Video Relay us on 0345 454 1111* and with your consent we can flag your account so that our staff can respond to your needs appropriately.
How can I get through to Virgin Media?
The best thing to do is to ring 0345 454 1111. Press the buttons up to the point where they ask you for your phone number or account number (it’s important you DON’T input these).
How can I get in touch with Virgin Media?
Where can I write to Virgin Media?
How to complain directly to Virgin Media. Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers. You can also complain by writing to Complaints, Virgin Media, Sunderland, SR43 4AA.
How do I get in touch with Virgin Media?
Virgin Media’s customer service team is on 0345 454 1111 for broadband, TV, landline and mobile customers.
How do I report a problem with Virgin Media?
You can report a loss of service or outage online, or give our friendly team a call on 150 from your Virgin Media home phone or mobile, or on 0345 454 1111* from any phone.
How do I make a complaint to Virgin Active?
We would however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance at [email protected] or by calling our customer service centre on 020 7717 9000.
How long does it take to get through to Virgin Media?
Virgin Media and Virgin Mobile customers face the longest wait to speak to customer service operators by phone, the regulator Ofcom has found. Virgin Media customers waited seven minutes and 40 seconds on average, while Virgin Mobile took six minutes and 44 seconds to answer calls in 2020.