How can I find My Virgin Media account number?
Remember, your account number is a 8 to 9 digit number, and your area reference number is a 2-digit number. Whether it’s your eBill that you view online through My Virgin Media, or a paper bill you’ll get in the post, you’ll see your account number and area reference at the top of the bill.
How do I access My Virgin Media account?
How do I access emails on My Virgin Media account?
- Go to My Virgin Media and select Sign in.
- Enter your My Virgin Media username, this is the email address you gave us when you registered for My Virgin Media.
- Enter your My Virgin Media password.
- Once you’ve signed in, select the Main menu and select Email.
How do I find My Virgin Media username and password?
To reset your password:
- Head to the My Virgin Media log in page.
- Select Forgotten your password.
- Enter username.
- Select Continue, then follow the on screen instructions.
How do I change My Virgin Media account number?
To change your personal account details, simply log on to My Virgin Media and click on “My Profile” at the top of the page. There, you’ll be able to change your contact information, address, email address, date of birth, and more.
How do I find my 3 Account number?
On a Windows tablet, head to the Settings screen, then tap ‘Change PC settings’, then ‘Wireless’, then tap on the ‘3’ and your number should be listed next to ‘Mobile number. ‘
How do I contact Virgin Media customer service?
Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. Our team is available Monday until Friday, 8am until 9pm and Saturday until Sunday, 8am until 6pm.
How do I change My Virgin Media Broadband name and password?
To change your Wi-Fi password, click on Advanced Settings in the left-hand menu and then click Wireless, then Security. On the screen shown, you should now see the option to change the Wi-Fi password.
How do I pay my virgin bill over the phone?
Pay your Virgin Media bill on the phone Just call our dedicated payment service on 0800 064 3777. Make sure you have your Account number and Area reference number to hand. You can find these details at the top right hand corner of your bill.
How do I cancel my virgin broadband?
You can cancel your contract three ways: phone, text or in writing.
- Cancel by phone. The best way to cancel your contract, is by phone: call our Customer Serice team on 150 from your Virgin Media phone or mobile, or 0345 454 1111 * from any other phone.
- Cancel by text.
- Cancel in writing.
How do I find my broadband number?
If you can’t find it, the easiest way to find out your broadband phone number is to:
- Plug a phone into the same socket that your broadband is connected to (or into an ADSL micro-filter connected into the socket).
- Dial 17070 and the automated service will confirm the number the line is activated on.