How do I call iTunes customer support?
Product and Services Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How do I talk to someone about iTunes charges?
All replies. Answering your specific question, there is no telephone nor live chat support for the iTunes Store. The web form Carolyn refers to is the only way to contact them. If you have invalid charges on your credit card, your first call should be to your bank to report the charges.
Does iTunes have chat support?
To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
How do I get a refund from Apple subscription?
How to request a refund
- Sign in to reportaproblem.apple.com.
- Tap or click “I’d like to”, then choose “Request a refund”.
- Choose the reason why you want a refund, then choose Next.
- Choose the app, subscription or other item, then choose Submit.
How do I email Apple about a problem?
Apple has no published email address for Customer Service. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.
How do I ask a question on Apple?
On apple.com, you can find Questions & Answers (Q&A) that let you share your knowledge and get help from other Apple customers on the products we offer. You may browse Questions & Answers without logging in, but if you want to answer a question, you will need to log in with an Apple ID.