How do I email TELUS support?
For TELUS Sourcing Solutions:
- Phone: 1-855-699-0573.
- Email: [email protected].
- TELUS Sourcing Solutions – Head Office. 9F, 411 – 1st Street SE Calgary, Alberta. T2G 4Y5.
How do I contact TELUS loyalty department?
For more information about linking your TELUS Mobility account, call 1-888-811-2323.
Does TELUS have a chat line?
Chat. TELUS Assist is our 24/7 virtual assistant that answers your questions instantly. If you still need help, TELUS Assist will direct you to a live agent.
How do I complain to TELUS?
For non-regulated services, contact the CCTS: To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687. At TELUS, our goal is to satisfy our customers and we welcome opportunities to improve our service.
How do I cancel my TELUS account?
How to initiate a cancellation
- Call TELUS at 310-2255 for a representative to review your account, discuss solutions and update your account status.
- Pay any outstanding bills and charges to your account.
What type of account is Telus email?
IMAP
IMAP settings
| Email address | Your TELUS email address used for logins (aliases are not supported) |
|---|---|
| Password | Your password for TELUS email |
| Account type | IMAP |
| Incoming mail server | imap.gmail.com Requires SSL: Yes Port: 993 |
How do I report a problem to TELUS?
If you are in need of immediate assistance or have a general inquiry, please contact our Customer Support team at *611 on your TELUS mobile phone or call us at 1-866-558-2273.
Can I cancel my TELUS contract?
If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.
How can I reduce my Telus bill?
As for reducing your bill you can explore options like removing additional channel packs, seeing if there may be any additional discounts available even when still on contract (assuming you are past the first year of it) and if you have phone service, see if you have the basic home phone or the one with the extra …
What are the phone numbers for Telus customer service?
Monday to Sunday: 9am to 7pm. 24/7. TELUS Mobility in the US (for customers roaming in the US) 1-866-771-9666. Monday to Sunday: 9am to 10pm Eastern Time. 24/7. TELUS Mobility international (for customers roaming outside Canada) 1-416-940-5995. Monday to Sunday: 9am to 10pm Eastern Time.
How do I Manage my Telus account?
My TELUS is the best way to manage your account. Pay your bill, check your data, change your plan and much more. Already registered? Browse our support articles for your TELUS devices, services, account and more with our online help centre. Choose the best date and time to book a call and speak with a business sales expert at your convenience.
How do I check the status of my Telus business order?
Check the status of your Business Mobility order using your confirmation or order number. For non-urgent assistance, submit a support inquiry to get in touch with our business support experts within 1-2 business days. Check the network status of your TELUS Business services or report an outage in your area.
What is Telus doing to support reconciliation?
We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
https://www.youtube.com/watch?v=cb_1mwUJvos