How do I return my Comcast Internet box?
Find an Xfinity Store or Comcast Service Center location near you and then make an appointment by visiting xfinity.com/stores. Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account.
Do I need to return the cable box to Xfinity?
Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account. You can take the box to your local Comcast store, or to UPS.
What equipment do I need to return to Xfinity?
You will need to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices to Comcast. You can keep the ethernet and coaxial cables.
How long do you have to return Xfinity cable box?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
Can someone else pickup my Xfinity equipment?
If you are having a runner, PA, colleague or friend pick up the gear, please make sure that you contact the owner in order to ensure that the owner is aware. You must also provide the owner with: The other party’s full name. A copy of their ID.
What happens if I dont return Comcast equipment?
If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.
Why is Comcast sending new equipment?
Why am I being asked to replace my equipment? Over time, Internet and TV equipment must be updated to keep up with the latest technology. If you rent equipment from Comcast, you can get an update – on us!
How much does Xfinity charge for modem if not returned?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don’t pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
Where can I return my cable boxes?
Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
What do I do with my Comcast box when I move?
How to Move the Comcast Digital Box to Different Rooms
- Turn off the cable box.
- Unplug the digital cable box from the electrical outlet.
- Unplug the coax cables from the back of the box.
- Move the box to the room where you want it to be connected.
- Connect the box.
- Turn the cable box on and wait for it to load.