How do I contact Swarovski?
(800) 426-3088Swarovski AG / Customer service
Where is Swarovski based?
Austria
Swarovski delivers a diverse portfolio of unmatched quality, craftsmanship, and creativity. Founded in 1895 in Austria, the company designs, manufactures and markets high-quality crystals, genuine gemstones and created stones as well as finished products such as jewelry, accessories and lighting.
How long is Swarovski warranty UK?
two years
The warranty period is two years from receipt of the Product(s). This warranty does not cover damage to Products caused by accident, misuse and abuse, modification, attempted repair, negligence after purchase, ordinary wear and tear and/or failure to follow the Product’s care advice.
Does Swarovski have warranty UK?
Swarovski warrants that Swarovski branded products purchased from an authorised Swarovski retailer are of merchantable quality and free from material or workmanship defects, provided they are subject to normal use. This warranty service is provided free of charge.
How do I return Swarovski Online?
STEP 1: To register your return, please go to returns.swarovski.com to get your return label / QR Code. STEP 2: Enter your online order number and email address and follow the instructions to complete the return registration and receive your unique QR code or return label.
What is the warranty on Swarovski?
For Swarovski in the US and the Swarovski Online Shop in the US, a one-year warranty is offered for Swarovski Jewelry and Accessories and a two-year warranty for all other products. ANY WARRANTY IMPLIED BY STATE LAW ON THIS PRODUCT IS ALSO LIMITED IN DURATION TO THE LENGTH OF THIS EXPRESS WARRANTY.
Who owns Swarovski brand?
Gernot Langes-Swarovski draws his wealth from $3 billion (revenues) Swarovski, the world’s leading brand of cut crystal, which his great-grandfather Daniel Swarovski founded more than a century ago in Austria.
Why did my Swarovski crystal turn black?
What’s somewhat different in Swarovski crystals is their chemical coating which can tarnish more easily than some natural crystals if exposed to too much sweat or if it’s frequently sprayed with perfumes or washed with strong detergents. The same goes for a lot of other cosmetics and even suntan lotions.
Will Swarovski replace missing crystals?
For the entire range of branded products purchased from authorized Swarovski retailers, Swarovski guarantees a repair, replacement, or substitution (this applies to jewelry only) for damages not covered under the terms of the Swarovski warranty policy.
Are Swarovski returns free?
Alternatively, the parcel can also be refused upon arrival and our delivery partner will return the parcel to our warehouse, with no extra charges for you. As soon as it reaches our warehouse, you will receive a return confirmation email and a full refund on the same payment method used to place the order.
Can you return Swarovski at any store?
All online returns (except for Git Cards, Creators Lab products and Swarovski Masks (due to hygiene reasons) will be accepted in all participating Swarovski Click & Collect stores. Please find your nearest participant store by using our store finder.