Is there an email address for O2?
Unfortunately O2 withdrew email support quite some time ago which beggars belief from a communications company. The only ways of communicating with customer service are via the Contact us link.
How do I email an O2 complaint?
We’ll help you escalate your complaint or you can contact our Complaint Review Service directly by email or post. [email protected] Make sure you include your contact details and what you’d like us to do to resolve your complaint.
Can I call O2 for free abroad?
Going abroad on Pay As You Go It’s free to receive calls. Texts sent to the UK and the five countries included cost 1p, but are free to receive. If you’re travelling within our Europe Zone, charges and allowances will work as they do in the UK.
How do I speak to an advisor at O2?
Call 202, option 2 immediate zero immediately.
How do I complain about customer service?
Contact Citizens Advice.
- Citizens Advice. Telephone: 0808 223 1133. Welsh language: 0808 223 1144. Monday to Friday, 9am to 5pm.
- Advice Direct Scotland. Telephone: 0808 164 6000. Monday to Friday, 9am to 5pm.
- Consumerline. Telephone: 0300 123 6262. Monday to Thursday, 9am to 5pm. Friday, 9am to 4pm.
How can I cancel my mobile phone contract?
How to cancel your mobile phone contract
- If you don’t want to keep your number, you just need to contact your provider and tell them you’re cancelling your contract.
- If you’re still within contract, you’ll need to give your provider 30 days’ notice and pay any exit fees before you can leave.
Does O2 work in America?
Roaming in the USA Firstly, our O2 network in the UK will continue to support all types of mobile devices. But if you’re planning to travel to the USA in the future, there are some phones that won’t be compatible with USA networks from 2023.
