Does ASOS have a customer service number?
Do you have a phone number? Online is what we do best at ASOS as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We don’t have a call centre, so we’re not set up for a high volume of telephone calls.
Can you message ASOS?
Yes! You can chat to us right away by using our live chat.
Can I cancel return ASOS?
If only part of your order is returned, any delivery charge you paid won’t be refunded. We need written confirmation of cancellation from you, so you’ll need to get in touch using any of our available contact options to let us know you’d like to cancel your order under the Consumer Contracts Regulations 2013.
How do I complain to ASOS?
Asos (UK) complaints contacts
- Visit Customer Contact Form.
- Email Customer Services on [email protected].
- Call Head Office on 0844 385 1700 or 020 7756 1000.
- Email Nick Beighton (CEO) on [email protected].
- Tweet Asos Customer Services.
- Tweet Asos (UK)
- Watch Asos (UK)
Is ASOS live chat 24 hours?
Customer care We’re not happy till you are. So we have the friendliest customer care advisors ever working 24/7 to answer your queries (on Facebook, Twitter, live chat, email, Instagram… you name it) – getting back to you asap.
Is ASOS in America?
Asos is a 17-year-old e-commerce fashion brand based in the UK. The brand has found success with targeting twenty-somethings in the UK and Europe, with nearly $3 billion in sales globally. Asos is now taking its success to the US, doubling down with a new warehouse fulfillment center in Atlanta.
How long does it take ASOS to refund?
How long does a refund take? Any refund will be automatically issued to the payment method you used to place your original order. This typically takes 10 working days depending on your payment provider.
Why is ASOS delivery so slow?
A spokesperson for ASOS said: “All of that is about protecting our staff at our warehouse and trying to enforce social distancing measures reducing the number of people in our warehouse and that will put delivery times back a bit so there is very good reason for doing it while we continue to serve our customers.”
